To make a purchase in Trusted Tablets, the customer is required to ensure us with some personal data that is mandatory for making an order of products or get access to other services.
Personal data is considered to be any information relating to a particular person and giving the opportunity to identify his personality. The only exception is information what distribution is permitted by the legislation of the country you live in.
By accepting the terms and conditions, you:
- provide accurate information about yourself (user name, email address, contact phone number, living country, details of the legal entity);
- you give your consent to its collection and processing by our online service. We guarantee non-disclosure of personal information transferred by the user and also ensure its safe storage – protection from accidental or deliberate unauthorized access and the prevention of possible risks of copying, distribution, blocking, alteration, damage, loss or destruction.
You agree to:
- give us access to your personal information;
- feedback for the processing of applications, notification of order status, assistance in matters related to the use of Internet pharmacy services;
- inform you of prices, promotions, special offers, product updates;
- periodical sending you information about events and news of our website;
- provision (if necessary) of technical or customer support to the user.
The user should give consent to the processing of the personal information.
Personal data is processed for an indefinite period. Also, the processing of personal data can be terminated at your request by sending a written application to Trusted Tablets.
- user name;
- email address;
- contact phone number;
- a country of living;
- shipping address;
- credit card information.
In addition, the data that the site automatically receives when a user visits its pages is also protected: access time, operating system data, IP address, purchase history, information from cookies, addresses of visited pages.
During processing, we have the right to perform the following actions with personal data: collect, record, arrange, accumulate, store, refine, use, transfer in order to study customer needs and improve the quality of our products and services, block, delete or destroy.
What is personal information requested for?
The processing of personal data is carried out in order to effectively complete orders and other obligations assumed by our company. Client’s personal data on the website can be used for:
- identification, checkout, payment processing;
- providing access to personal information on the site;
- organize mailing.
If you wish at any time to stop receiving our newsletters, you can refuse to inform our customer care department.
Our company offers international delivery. Some Asian countries are not included in the list of possible delivery. Be sure to ask our customer support by the delivery possibility. We offer:
- Regular Airmail;
- Express Airmail.
The delivery time of Regular airmail requires 2-3 business weeks. The charge is $10.00. Free regular shipping is possible if your order is over $200.00. The delivery time of express service is 5-9 business days considering the remote distance of your country. The charge is $30.00.
We guarantee our customers 100% delivery. Unfortunately, there are the delays regardless of our online service like assessment at custom. Remember: the maximum delivery time of regular service is 30 days. Express delivery max time is 14 days. If your parcel has not come within these periods of time inform our customer consulting service.
Refund or Reshipment
We guarantee our customers in the case of damaged or non-arrived parcels refund or reshipment free of charge within 30 days. Inform our pharmacists you are not satisfied with the brought order and we will try to cope with the problem at the shortest possible time. In any case, you will be shipped one more parcel with the same content free of charge or refund the order total.